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US Department of Education

To continually improve and maintain accessible websites, the US Department of Education turns to Navigation North as the primary line of support for and in partnership with the Office of Educational Technology and the Office of Elementary and Secondary Education.

609K+

Average annual users

11%

YoY increase in user satisfaction

Navigation North demonstrates professionalism and competence in their management of projects, communication with all stakeholders and management of resources.

Contractor Performance Assessment

US Department of Education

Paper plane illustration

Dedicated support for a diverse online portfolio

US Department of Education website on laptop

US Department of Education

The Problem

A simple yet effective web presence is essential to the mission of the US Department of Education. Staff were in need of support to more effectively and efficiently implement a number of web projects, including site and plugin development, improved usability and accessibility, and ongoing maintenance.

Our Approach

Our partnership with the US Department of Education began in 2013, bringing to their educational teams our wealth of expertise in web development, content strategy, user research, accessible design, and project management.

Larger projects are planned and scoped to account for deliverables from project conception through launch. Regular maintenance and support processes are flexible to respond quickly to new and changing requirements.

Our Portfolio

Since our work with the Department started, we have designed, developed, and launched a variety of projects with multiple departments including the Office of Educational Technology (OET) and Office of Primary and Secondary Education (OESE).

Initiatives and projects include custom WordPress themes, plugins and blocks, web publishing tools, content publishing workflows, microsites, and more.

While guaranteeing deliverables meet the requirements of each office, we also generate efficiencies by collaborating across the organization.

We are honored to continue working with our partners within the US Department of Education and are committed to helping them succeed in their educational missions.

Navigation North

Screenshots of the Office of Educational Technology website on mobile and desktop
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Albuquerque Public Schools